Pre-Order Agreement

By placing a pre-order, you agree:

→ Your edition ships 10/30 2026 (estimated)
→ You can cancel anytime before production (February 2026) for a full refund
→ If we don't ship by 10/30 2026, you get a full refund automatically
→ If delays exceed 2 weeks past 10/30, we'll email you and you can cancel instantly

This is a pre-order, not an immediate purchase. You're reserving a spot in the first 500.

Payment

When You're Charged:

Immediately upon placing your pre-order.

Why Now:

Pre-order funds go toward production costs (manufacturing, materials, fulfillment). This isn't Kickstarter - we're guaranteeing delivery or refunding you.

Refund Policy:

Cancel before 10/30 2026 = full refund.

We don't ship by 10/30 2026 = automatic full refund.

Delays beyond 2 weeks = you can cancel for full refund.

What We Guarantee

✅ Your edition ships by 10/30 2026 (or you get a full refund)

✅ Your titanium flask matches the renders you saw on our site

✅ Your order is processed by real humans, not bots

✅ Damaged or defective items get replaced or refunded

What We Don't Guarantee

We can't control:

→ Shipping delays caused by USPS
→ Stolen packages (file a claim with USPS - we'll help)
→ Your bathroom magically looking cooler (though it probably will)

Limitation of Liability

If something goes catastrophically wrong (factory burns down, apocalypse, etc.), your maximum recourse is a full refund of what you paid.

We're not liable for indirect damages, lost profits, or emotional distress. This is body wash, not a life-saving medical device.

Disputes

If you have an issue, email us first: support@getpurevenom.com

We'll fix it. We're not interested in legal battles over $100 pre-orders.

If we can't resolve it, disputes are governed by the laws of [Your State/Country].

Changes to These Terms

If we update these terms, we'll post the new version here and update the "Last Updated" date.

Major changes? We'll email you.

Contact

Questions about terms?

Email: support@getpurevenom.com

Real humans. Real answers.